Performance. Systems. People.
Performance. Systems. People.
Esencia Solutions
Designing organizations where people and performance reinforce each other.
Esencia Solutions helps organizations improve execution, strengthen leadership systems, and increase organizational effectiveness by redesigning the operating conditions that drive performance.
The Problem
Organizations aren’t broken. Their operating systems are. Most organizations optimize for productivity. Others optimize for people. The highest-performing organizations understand those are not competing priorities.
Our Perspective
Organizations produce exactly what their operating systems are designed to produce. They intentionally design systems where organizational performance strengthens human capability, and human capability strengthens organizational performance. This is executive partnership from inside the operating model — not coaching from the sidelines.
We can help across all of these areas.
How We Help
Five business capabilities, organized around the problems that keep leaders up at night — not around what a consultant sells.
Translating vision into executable strategy — with the governance, planning rigor, and operating structure to see it through.
Strategy & Operations
Operating model design, service delivery transformation, and change leadership for organizations navigating growth, integration, or complexity.
Organizational Effectiveness & Transformation
Embedding the operating system that lets people and performance scale together — designed as a business capability, not a perk.
Human Sustainability
Bring this operating discipline to your organization.
“Resilience is a vital human capacity. But it cannot be the primary strategy for managing poorly designed organizations.”
— Ellenit Serrano
Meet our Chief Impact Officer
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Ellenit Serrano
Founder & Chief Impact Officer
I’m an enterprise operator who has spent my career translating strategy into execution inside complex organizations — leading transformation, operating model design, and operational excellence initiatives that hold up under real-world pressure.
At American Express and Mastercard, I led large-scale transformation initiatives, including execution of a global loyalty strategy that grew revenue significantly, and partnership across six business units managing a portfolio exceeding $1B.
I’m also Vice-Chair of the Global Wellness Institute’s Workplace Wellbeing Initiative and co-developer of the Workplace Wellbeing Framework — the thinking that underpins how we build human sustainability into an organization’s operating system.
Through Esencia Solutions, I also lead HappyHer and Yoga to Lead, two leadership experiences that apply this same discipline — building sustainable performance — to individual leaders.
This is executive partnership from inside the operating model — not coaching from the sidelines.